The term “personal data” refers to the definition in Art. 4 No. 1 of Regulation (EU) 2016/679 (“Basic Data Protection Regulation” or “DSGVO”) of all data that is personally identifiable to the visitor to our website or the user of our mobile app. This includes, for example, name, address, e-mail addresses and user behaviour.
What personal information do you collect when you use our websites or application?
When you visit our website and when you use our application, we store device- and connection-relevant information such as information about the operating system used, the device model, the browser, the IP address, your mobile network and your device ID.
We automatically collect service-specific information and information for diagnostic and performance purposes. This also includes information about your activity, for example how you use our services or your log files. When you open an account, we collect the user’s personal information such as name, email address and connections to created groups. We also receive information that users give us about you when they invite you into groups. This information includes your name and email address.
If you contact us via the contact form on our website if you require assistance, we will collect information on how we can contact you and your concerns. In order to provide you with free access to our app, we work with both direct advertisers and third party advertising networks to understand how you interact with the advertisements in the app. Our advertising partners and networks may make use of information collected by the App, including but not limited to the specific device ID of your mobile device and your telephone number.
In addition, we may receive information about you from App Providers when system or service failures are corrected.
When do we collect information?
We collect your information when you visit our website, create an account, enter information into our app, fill out a form, subscribe to our newsletter, respond to a survey, request support or provide feedback about our services.
What happens to your information?
Your information is needed to increase the efficiency of our service. This means in concrete terms:
- To improve, maintain and adapt our service
- To answer questions
- When required by law to meet the requirements of a subpoena, or similar legal process.
Do we collect accurate real-time location information from your mobile device?
Our application does not collect accurate real-time location information from your mobile device.